adsl providers

[essenby]

Another thing that might sway you is that in the reviews I have seen, EE have not "excelled" in the customer support stakes. SKY, whilst not lily white, do seem to fare slightly better.

[SpencerUk]

Having worked for "Orange Home" back in the day and then for a short while back at "EE" again, I'd say its improved but its still not up to scratch. Saying that though if you compare EE against Origin, EE look great haha.

All seriousness, Sky man, especially as it's not costing you anything!

[john22rob]

just spoken with EE on the phone and they would only honor one of the cash back deals, so it would be £130 cash back.
unlimited broadband £2.50/ month which works out at £25.50 for the year
line rental of £15.75/ month which works out at £189/year or pay in advance at a cost of £136.20
so yearly cost of £214.50 - £130 = £84.50 paying monthly or £161.70 - £130 = £31.70 paying line rental up front

Sky broadband £3.75/month + line rental £15.40/month = £19.50/month. yearly cost £234 - cashback £110 = £124
Sky will not give me a speed and let me do the order because it doesnt recognise the number, if i ring them i will not get nay cashback. grrr

[SpencerUk]

I'd base it on same as a BT estimate so do it by a House no and postcode check on this ...click address checker. it will either be that or about 500k to a 1mb more.

[WillPS]

(03-07-2014 12:16 PM)SpencerUk Wrote:  Well Sky's LLU should match at minimum of what the BT network gives so I'd put an extra half meg at least on top of any estimate..thats a guess though

My experience of ADSL on a not-short line from Sheffield exchange:

Jul 2011 - Aug 2012: Avg ~3mbps on O2 (most of which was spent with the router connected via a 10m extension cable from 99p stores - speed did reach about 4.2mbps once I cut that out).

Aug 2012 - Nov 2013: Avg 4.5-5.1mbps on Sky

Nov 2013 to date: almost exactly the same on Plusnet (although stability is not as good)

So yeah, I'm not sure LLU have an advantage over BT/Wholesalers any more.

[SpencerUk]

BT WBC profiling has changed over the last year..I believe the profiles are now closer matched to the sync rate..its like the profile is 90% of the sync rate which is better but LLU would have more options for stability.

For such little cost with the cashback in, it's worth the risk to go to Sky LLU.

[john22rob]

well sky have extended their cash back deal, phoned them up and they was looking to find out why they cannot find my phone line on their website or when they check. no phone call received!!

[SpencerUk]

You'd think they would give you a call as you are offering them your custom!.

[john22rob]

just phoned them back, nothing they can do other than off a new number and take over the line. they do not know why they cannot find my number or progress without a number. the best they could do with regards to the £125 quidco cashback was offer me £30 credit on my bill and a free months movies.

so i have gone for it. £19.50/month for unlimited broadband and line rental with weekend calls. £30 credit plus 1 month movie pass and a £25 M&S voucher. based on £19.50 apposed to £24 BT + £34 Origin. Yearly saving £462.

After reading the reviews i didnt fancy EE even if it was really cheap

Bye bye DR and more importantly 70/20

Sky have estimated me at 9meg down with a possability of up to 16 depending on line quality. i will be bloody amazed if i get more than BT 4-6 meg estimate

[SpencerUk]

I'd say 8/9Mb may be about right for your line