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23-08-2014, 11:40 AM
Post: #11
RE: Text message
I received a text from Plusnet yesterday. Again, totally out of the blue and with no reference to who it was from. It's the sort of stuff I expect from ambulance chasers!!

Anyway, the order obviously failed cos of the Tag so they were querying whether I had broadband already. That's not really a yes or no question ATM....
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23-08-2014, 12:11 PM (This post was last modified: 23-08-2014 12:11 PM by john22rob.)
Post: #12
RE: Text message
I decided to phone them last night, the first person I got said, was you on the DR? She said everyone at Plusnet was given an announcement on what they need to do this week because they have had so many customers trying to join. She is going to speak with Bt/open reach and see why the mac isn't working, have them remove the tag etc and phone me on Tuesday. She is confident she will be able to sort it all out

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23-08-2014, 12:51 PM (This post was last modified: 23-08-2014 12:58 PM by Hippojay.)
Post: #13
RE: Text message
Thanks - I replied back, but I'll call them on Tuesday to see if they are progressing it.

Edit: managed to find where tickets live (why don't they make it easier to find!!) and my update is there so I guess it'll be progressed after the BH.
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23-08-2014, 01:09 PM
Post: #14
RE: Text message
...And this is why I am recommending Zen and AAISP currently.

Regards
Spencer Davies
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23-08-2014, 03:27 PM
Post: #15
RE: Text message
Given what I'm/will be paying to plusnet and that I have a temporary BT FON solution (which works pretty well) I'm willing to wait it out.

If I was completely out of Internet, then I might well be doing that :-)
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