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Not in the Ripwire Database?
19-02-2012, 07:28 PM
Post: #11
RE: Not in the Ripwire Database?
I had my call from Ask4 today. Don't know if it was off the back of the call I made or their database, nice to know that I am on their list though. :-)
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19-02-2012, 07:32 PM
Post: #12
RE: Not in the Ripwire Database?
(19-02-2012 07:28 PM)gribz_uk Wrote:  I had my call from Ask4 today. Don't know if it was off the back of the call I made or their database, nice to know that I am on their list though. :-)

What was the call regarding out of interest? Are they confirming the migration information?
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19-02-2012, 08:10 PM
Post: #13
RE: Not in the Ripwire Database?
(19-02-2012 07:32 PM)mattyatty1 Wrote:  
(19-02-2012 07:28 PM)gribz_uk Wrote:  I had my call from Ask4 today. Don't know if it was off the back of the call I made or their database, nice to know that I am on their list though. :-)

What was the call regarding out of interest? Are they confirming the migration information?

It was a courtesy call, just to let me know they are now looking after ripwire customers. Asked if I had got a letter from them (i haven't) and that I should have a letter soon. That was it really!
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20-02-2012, 02:33 AM
Post: #14
RE: Not in the Ripwire Database?
I text them as the Email from Spencer said to do. Got call back today and they just said that they were still migrating and that I didnt really need to contract them!? Anyway, confusing it is! Oh well, we will see what the crack is when I either switch or dont...

ISP: Ask4 DR Speed: 39.5Mbit /9.90Mbit Ping: 16ms to bbc.co.uk Line Length: ~400m
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22-02-2012, 09:20 PM
Post: #15
RE: Not in the Ripwire Database?
@ThEGr33k

There wasn't many who got the email I sent. It was only sent to the people that I knew hadn't been contacted at that time and was on the forum Smile

Regards
Spencer Davies
Administrator
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23-02-2012, 01:11 AM
Post: #16
RE: Not in the Ripwire Database?
(22-02-2012 09:20 PM)SpencerUk Wrote:  @ThEGr33k

There wasn't many who got the email I sent. It was only sent to the people that I knew hadn't been contacted at that time and was on the forum Smile

Ah right. Well still not actually heard anything direct from Ask4 so I guess we'll see what happens! Rolleyes

ISP: Ask4 DR Speed: 39.5Mbit /9.90Mbit Ping: 16ms to bbc.co.uk Line Length: ~400m
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23-02-2012, 10:01 PM
Post: #17
RE: Not in the Ripwire Database?
(23-02-2012 01:11 AM)ThEGr33k Wrote:  
(22-02-2012 09:20 PM)SpencerUk Wrote:  @ThEGr33k

There wasn't many who got the email I sent. It was only sent to the people that I knew hadn't been contacted at that time and was on the forum Smile

Ah right. Well still not actually heard anything direct from Ask4 so I guess we'll see what happens! Rolleyes

Hi.

I want to get one of our guys to give you a call but I don't have your name or details. Please PM me or give us a call on 0114 303 3232 and we'll let you know what details we have for you. If they're not complete we can fill in the gaps Smile

Alfie.
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28-02-2012, 12:22 PM (This post was last modified: 28-02-2012 12:23 PM by psikey.)
Post: #18
RE: Not in the Ripwire Database?
I spoke to ASK4 today for first time (only just discovering the Ripwire issue).

Apparently I've had no contact yet because I'm on a separate list of ones that have static IP addresses. At least they know I exist now Smile and I've been with Ripwire for over 14 months! (no issue since joining).
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