RIPWIRE HAS CEASED TRADING

[Carolyn]

SERVICE IS TO CONTINUE - DIGITAL REGION NETWORK TO ORGANISE NEW PROVIDERS. LETTERS TO COME OUT NEXT WEEK

[mirdragon]

ouch - got out just in time - their number is now dead

[deadaimrob]

whats happing about billing and the internet connection because im still getting mine

[SpencerUk]

Well lets just rewind a second.
Where's the source from's nothing yet on it (RiPWiRE, Google or DR)

[SpencerUk]

Update:
Saying that, this is the only thing I can find on the issue?
Anyone else got this communication?

[deadaimrob]

well the telephone number for them is not in use any more. its abit madening because they have say nothing and iv only been with them a few weeks

[SpencerUk]

Hi Deadaimrob,
Welcome to our small community.
It's frustrating and we all share your pain..Hopefully RiPWiRE will give an full statement so we all know where we stand.
But lets look on the positive things for the time being, you have quicker speeds and your service isn't cut off without you knowing.

[Carolyn]

HiI only joined Ripwire on 25/1/12. I tried to telephone them yesterday as I had purchased a router and needed to install it. I wasn't sure what to do so I telephoned them - number was not working so I opened a ticket and waited for them to call me. After a couple of hours I heard nothing so I wondered if all was well there so I telephoned the Digital Region people who installed the cable and asked them. They told me that Ripwire had ceased trading and they were trying to decide what to do. They said letters would come out next week but not to worry as our service will continue. They then put me through to someone who could help me install my new router.I was assured that everything would be ok - they will probably transfer us all to another intermediary or even split us up between them all. I feel quite happy even though I am a new customer as my service is working well. I am going to telephone them on Monday to ask if I should cancel my direct debit and I will post what they say after I speak to them.The telephone number I rang when I spoke to the technical guy was 0114 2866249.I DONT THINK WE SHOULD BE WORRIED AS THEY WILL NOT CUT OFF CUSTOMERS - just transfer us to another company like Ripwire.

[Carolyn]

I am sure if we had been using another provider through a normal line we would have been cut off - I am actually pleased that despite Ripwire ceasing to trade I am still online and going to be looked after.

[SpencerUk]

As I said in a previous post, I can't see Digital Region ceasing folk's line. Putting a further negative spin isn't good for them and I would expect them as a wholesale provider to help out during this.
Had a quick gander on the Digital Region site and its not showing RiPWiRE as a listed ISP now..Pretty much all but confirming it.