New Installation

[Nutty34]

Hi - I had my install of LBO on Thursday. Prior to the install I was with Sky for BB and phone. LBO told me when I signed up that they could not port over Sky numbers and that I would need a new line and new telephone number. Open zone installed the new line on Thursday so I plugged up the new router and phone, emailed LBO my router MAC and my phone was up and running in less than an hour.

Initially I was getting a lot of line drop so again I emailed LBO and asked them to look at the issue, they were very prompt and sorted out the line drop.

I now have 37mb broadband as opposed to the 6mb I received from Sky.

I guess the point in this post was really just to say that though there were issues initially it was all sorted with the minimum of fuss.

Well done LBO.

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Forgot to say, the Christmas offer of free installation, free phone line and number meant I had nothing to pay up front. The VOIP phone is crystal clear too.

[alexatkin]

Good to hear, as naturally most people only post when something terrible goes wrong so its good to hear when something goes right.

[Nutty34]

Yes totally agree which is why I thought I would post some good news so that there is fair representation.