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Bad service
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10-07-2013, 11:48 PM
Post: #1
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Bad service
I sent a quote request off 8 days ago, and got absolutely no response. When you're not publishing your business tariff, that really isn't good enough.
Incidentally, I had a quick look at Facebook (the LBO Twitter and Facebook seem to have been abandoned, did they not leave the keys for Chess?) and found a rather negative comment from one Sarah Simpkins. Wait, Sarah Simpkins? Didn't I receive a rather annoying and unwanted marketing thing from her bigging up Littlebigone not so long ago? Yes I bloody did. |
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12-07-2013, 10:01 AM
Post: #2
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RE: Bad service
I'm surprised @Chess hasn't picked up on this to be honest.
Regards
Spencer Davies Administrator |
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14-07-2013, 03:35 PM
Post: #3
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RE: Bad service
Doesn't bode well really. LittleBigOne appears to have been left to rot.
I've sent a reminder, will report back if I hear something. |
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14-07-2013, 09:39 PM (This post was last modified: 14-07-2013 09:39 PM by alexatkin.)
Post: #4
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RE: Bad service
Why would a company who is an "expert in telecommunications" allow this to happen? Surely it reflects badly on their company as a whole?
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15-07-2013, 03:40 PM
Post: #5
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RE: Bad service
I suspect with Chess having their own Twitter account I would have thought the LittleBigOne Twitter would have closed down by now to be honest.
Have you tried tweeting direct to Chess @WillPS Regards
Spencer Davies Administrator |
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15-07-2013, 05:16 PM
Post: #6
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RE: Bad service
But they said they planned on keeping the LBO brand going didn't they? In that case, it'd be like Plusnet customers being expected to communicate through BT!
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15-07-2013, 08:19 PM
Post: #7
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RE: Bad service
Very true. I'd still try to communicate through their official twitter. LittleBigOne was never known for responding much on social media like Digital Region anyway.
Regards
Spencer Davies Administrator |
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17-07-2013, 12:33 PM
Post: #8
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RE: Bad service
(10-07-2013 11:48 PM)WillPS Wrote: I sent a quote request off 8 days ago, and got absolutely no response. When you're not publishing your business tariff, that really isn't good enough. Hi Will, I can have an account manager call you to quote today if you wish. Pete |
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18-07-2013, 12:58 PM (This post was last modified: 18-07-2013 12:59 PM by WillPS.)
Post: #9
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RE: Bad service
Cheers Pete - already in conversation with Matt - just need to actually ascertain the availability of a landline now!
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